PR Welcome Page

Welcome to the S&S Puerto Rico customer transition page! You will find all the information you need on this page relating to the website conversion from TSFPR.com to S&S Puerto Rico. We’re excited to have you join the S&S family, and we look forward to working with you! Visit S&S Puerto Rico

General Overview
  • Getting Started

    As part of the integration with S&S Activewear, we will be transitioning the TSFPR website to the S&S Puerto Rico website and systems over the weekend of July 29th. At this point, you will no longer be able to place orders at TSFPR.com and will be redirected to S&S Puerto Rico for all your ordering needs. We are excited to bring you this platform with all the services and support S&S Puerto Rico offers!

  • Website Orders & System Conversion

    On July 29th, you will receive an email from [email protected] with instructions on how to access your S&S Puerto Rico account. In addition, you will also receive an email on July 30th from [email protected] confirming that the transition is complete. Be sure to check your spam/junk folder if you can’t find the email in your inbox. If you have any questions, feel free to email us at [email protected] or give us a call at 787-275-3600.

  • Ordering Locations

    We will continue to operate out of the same great location in Puerto Rico!

Customer Service Tools
  • General

    We are available in many ways to help get you what you need. Please note the current TSFPR website and system will no longer be available starting July 29th, 2022. All customer service will be transitioning to en-pr.ssactivewear.com. We are committed to offering you the same level of customer service you have consistently received through the resources below. If you have any questions, feel free to email us at [email protected] or call us at 787-275-3600.

  • Returns Process

    Complete your returns on en-pr.ssactivwear.com with the online returns feature. Access this feature from your account and eliminate the need to call or email customer service. You can instantly receive printing labels and packing instructions and simplify the processing of replacement orders. Please be sure to check out our return policy here.

  • Help Center

    At our Help Center, you can track a package, make a return or replacement for damaged or missing goods, or use the Report an Issue for all other inquiries and concerns. Here you will also be able to find our contact information and operating hours and locations. You can also request any information you need through [email protected]. It is a customer favorite for requesting information from our customer service team. Bookmark the link for easy access!

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